Clik here to view.
Amazon Showrooming: 13 Reasons Your Brick and Mortar Retail Store Is Susceptible
Showrooming occurs when customers, after having physically touched, smelled, lifted, handled, and most importantly priced your products in person, go online through their smartphones and comparison...
View ArticleClik here to view.
Why I’m Thankful For Retail
As we begin to fill our homes with the aromas of the holiday season, I’m reminded that ancient spice routes were the basis of retail sales. As travelers came through the various encampments, they told...
View ArticleClik here to view.
Independent Retailers: How To Pitch Your Small Business Saturday Success To...
The holiday weekend retail sales total increased 12.8 percent according to the National Retail Federation. Whoo-hoo! Yet while brick and mortar retail still represent roughly 91% of total sales, and...
View ArticleClik here to view.
5 Trends That Will Cause Bricks and Mortar Retailers To Lose Sleep in 2013
As a retail expert, I’m often asked for comments on retailing, retail sales training and yes, trends. That’s because there is so much chatter in the media about consumer behavior, technology and...
View ArticleClik here to view.
Balancing Retail Inventory: Making Friends With Clearance
Clearance. A fresh start that makes way for new inventory in your store. Many retail merchants tiptoe around inventory markdowns, and it is unnecessary. Your money is already gone; holding on to it...
View ArticleClik here to view.
Retailers: Don’t Treat Customers As Aliens In Your World
I’ve given speeches to some amazing retailers and brands in the past few weeks about customer service and selling. Oftentimes, audience members ask if I’ve owned a retail shop similar to theirs. I...
View ArticleClik here to view.
Five Trends For Brick and Mortar Retailers in 2014
As the go-to expert for the retail industry, I’m keen to keep abreast of retail trends and share them with readers every year. Here are five of the 23 larger trends. Since I don’t work for a mobile...
View Article
